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Privacy Policy

Last updated: March 23, 2026

Austin's Premier Lawn & Tree Service ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and property address that you provide when requesting an estimate, filling out a contact form, or contacting us directly.
  • Service Information: Details about the services you are interested in or that we provide to you.
  • Website Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and device/browser information. This data is collected through cookies and analytics tools.
  • Communication Records: Records of email, phone, or form-based communications between you and our team.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and estimate requests
  • Schedule and provide tree care and lawn care services
  • Communicate with you about your service, including appointment confirmations and follow-ups
  • Improve our website and marketing efforts
  • Send occasional service updates or seasonal reminders (you may opt out at any time)

How We Store Your Information

Contact information submitted through our website forms may be stored in our customer relationship management (CRM) system to help us manage service requests and communicate with you. We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

Third-Party Services

Our website may use the following third-party services that collect or process data:

  • Google Analytics: Collects anonymized website usage data to help us understand how visitors use our site. Google Analytics uses cookies. You can opt out via the Google Analytics Opt-Out Browser Add-on.
  • Google Tag Manager: Manages analytics and marketing tags on our website.
  • Meta (Facebook) Pixel: May be used to measure the effectiveness of our advertising. You can manage your ad preferences through your Facebook ad settings.
  • HighLevel CRM: Our CRM platform used to manage customer contacts and communications.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at the information below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact

For privacy-related inquiries or to exercise your rights, contact us at: